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Authors: A. Akbari, Francesca Carrieri and A. Malkhozov

Publication: The Review of Financial Studies, Volume 35, Issue 1, January 2022, Pages 394–437

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Classified as: Francesca Carrieri, Finance (T), Desautels 22
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Published on: 23 Mar 2022

Authors: Nadège Levallet and Yolande E. Chan

Publication: European Journal of Information Systems, Forthcoming

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Classified as: Yolande E. Chan, Information Systems
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Published on: 17 Mar 2022

Authors: Maxime C. Cohen and Renyu Zhang

Publication: Production and Operations Management, Forthcoming

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Classified as: Maxime Cohen, Operations Management (T), Bensadoun School of Retail Management, Desautels 22, Sustainability, Sustainability (R), Production & Operations Management
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Published on: 17 Mar 2022

Authors: Yuanyuan Wu and Paola Perez-Aleman

Publication: Journal of Small Business and Entrepreneurship, Forthcoming ()

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Classified as: Paola Perez-Aleman, Strategy and Organization (T)
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Published on: 16 Mar 2022

Authors: Alain Pinsonneault and Inmyung Choi

Publication: European Journal of Information Systems, Forthcoming

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Classified as: Alain Pinsonneault, Information Systems (T)
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Published on: 16 Mar 2022

Authors: Chenxuan Hou and Emine Sarigöllü

Publication: Journal of Retailing and Consumer Services, Volume 65, March 2022, Article 102894

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Classified as: Emine Sarigollu, Marketing (T), Sustainability, Sustainability (R)
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Published on: 16 Mar 2022

Authors: M. Alley, M. Biggs, Rim Hariss, C. Herrmann, M.L. Li, and G. Perakis

Publication:

Manufacturing & Service Operations Management, Forthcoming
Articles in Advance, pp. 1-18, February 2022

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Classified as: Rim Hariss, Operations Management (T)
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Published on: 16 Mar 2022

Authors: Robert S. Nason and J. Bothello

Publication: Academy of Management Review, Forthcoming

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Classified as: Robert Nason, Strategy and Organization (T)
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Published on: 16 Mar 2022

Congratulations to Nancy J. Adler, Professor Emeritus of Organizational Behavior, winner of the 2021 Emerald Literati Award for Outstanding Author Contribution for “When Arrogance Kills Humility Becomes Our Most Powerful Form of Leadership”

Classified as: Nancy Adler, Organizational Behaviour
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Published on: 16 Mar 2022

Authors: Filippo Dall'Olio and Demetrios Vakratsas

Publication: Journal of Marketing, Forthcoming, first published online as EXPRESS: January 7, 2022

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Classified as: Demetrios Vakratsas, Marketing (T), Desautels 22, Journal of Marketing
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Published on: 16 Mar 2022

Authors: Warut Khern-am-nuai, M.J. Hashim, Alain Pinsonneault, W. Yang and N. Li

Publication: Information Systems Research, Forthcoming

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Classified as: Desautels 22, Warut Khern-am-nuai, Alain Pinsonneault, Information Systems (T)
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Published on: 24 Feb 2022

A long wait in a crowded environment can feel like a special kind of purgatory for those waiting their turn, yet front-line workers often bear the brunt of the public’s frustrations. Nurses, restaurant staff, call centre agents and other staff who deal directly with the public in high-stress environments are often mistreated. Known as “outsider mistreatment,” this can range from incivility to full-on abuse, increasing the risk of depression, anxiety, substance use disorders, and other challenges.

Classified as: Jean-Nicolas Reyt, Organizational Behaviour (T)
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Published on: 21 Feb 2022

Authors: Mikko Ketokivi and Saku Mantere

Publication: Journal of Operations Management, Volume 67, Issue 6, September 2021, Pages 755 – 776.

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Classified as: Saku Mantere, Strategy and Organization (T), Desautels 22
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Published on: 15 Feb 2022

Authors: Paolo V. Leone, Saku Mantere and Samer Faraj

Publication: Academy of Management Review, Volume 46, Issue 4, October 2021, Pages 725–749.

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Classified as: Paolo V Leone, Saku Mantere, Samer Faraj, Strategy and Organization (T)
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Published on: 15 Feb 2022

Authors: Lorenzo Frangi, Anthony C. Masi, and Bénédicte Poirier

Publication: Work, Employment and Society, Forthcoming

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Classified as: Anthony Masi, Organizational Behaviour
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Published on: 27 Jan 2022

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