Authors: A. Akbari, Francesca Carrieri and A. Malkhozov
Publication: The Review of Financial Studies, Volume 35, Issue 1, January 2022, Pages 394–437
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Authors: A. Akbari, Francesca Carrieri and A. Malkhozov
Publication: The Review of Financial Studies, Volume 35, Issue 1, January 2022, Pages 394–437
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Authors: Nadège Levallet and Yolande E. Chan
Publication: European Journal of Information Systems, Forthcoming
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Authors: Maxime C. Cohen and Renyu Zhang
Publication: Production and Operations Management, Forthcoming
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Authors: Yuanyuan Wu and Paola Perez-Aleman
Publication: Journal of Small Business and Entrepreneurship, Forthcoming ()
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Authors: Alain Pinsonneault and Inmyung Choi
Publication: European Journal of Information Systems, Forthcoming
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Authors: Chenxuan Hou and Emine Sarigöllü
Publication: Journal of Retailing and Consumer Services, Volume 65, March 2022, Article 102894
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Authors: M. Alley, M. Biggs, Rim Hariss, C. Herrmann, M.L. Li, and G. Perakis
Publication:
Manufacturing & Service Operations Management, Forthcoming
Articles in Advance, pp. 1-18, February 2022
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Authors: Robert S. Nason and J. Bothello
Publication: Academy of Management Review, Forthcoming
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Congratulations to Nancy J. Adler, Professor Emeritus of Organizational Behavior, winner of the 2021 Emerald Literati Award for Outstanding Author Contribution for “When Arrogance Kills Humility Becomes Our Most Powerful Form of Leadership”
Authors: Filippo Dall'Olio and Demetrios Vakratsas
Publication: Journal of Marketing, Forthcoming, first published online as EXPRESS: January 7, 2022
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Authors: Warut Khern-am-nuai, M.J. Hashim, Alain Pinsonneault, W. Yang and N. Li
Publication: Information Systems Research, Forthcoming
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A long wait in a crowded environment can feel like a special kind of purgatory for those waiting their turn, yet front-line workers often bear the brunt of the public’s frustrations. Nurses, restaurant staff, call centre agents and other staff who deal directly with the public in high-stress environments are often mistreated. Known as “outsider mistreatment,” this can range from incivility to full-on abuse, increasing the risk of depression, anxiety, substance use disorders, and other challenges.
Authors: Mikko Ketokivi and Saku Mantere
Publication: Journal of Operations Management, Volume 67, Issue 6, September 2021, Pages 755 – 776.
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Authors: Paolo V. Leone, Saku Mantere and Samer Faraj
Publication: Academy of Management Review, Volume 46, Issue 4, October 2021, Pages 725–749.
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Authors: Lorenzo Frangi, Anthony C. Masi, and Bénédicte Poirier
Publication: Work, Employment and Society, Forthcoming
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