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For many restaurant diners, GST Holiday won’t amount to much

With inflation pinching household budgets, the Government of Canada has introduced a temporary two-month GST holiday on select goods and services.. While restaurant meals are included, diners are unlikely to notice much of a difference, says Yu Ma, Associate Professor of Marketing at 鶹AV Desautels. On a $20 restaurant tab, the 5% GST amounts to only one dollar.

Published: 11 Dec 2024

Quick-service restaurants like St-Hubert seek to deliver value to customers

Good gravy! Quebec’s rotisserie chicken chain St-Hubert has frozen prices for all main courses on its menu and reduced prices on appetizers–all while maintaining portion sizes. This is part of a broader trend toward value in quick-service restaurants. “Food price inflation has hit both grocery stores and restaurants, but it’s more noticeable in restaurants,” Associate Professor Yu Ma tells CTV News.

Published: 22 Oct 2024

鶹AV Desautels professors and lecturers recognized at Faculty Awards

Across programs and subject areas, the 鶹AV Desautels Faculty of Management recognizes the vital role that research, teaching, service and media engagement play in enriching the student experience and inspiring the next generation of leaders through the annual Faculty Awards. This year we recognize the following outstanding members of our faculty:

Research

Published: 24 May 2024

鶹AV Experts, including Desautels Professor, comment on WHO’s listing of aspartame sweetener as possible carcinogen

Yu Ma, Associate Professor at the 鶹AV Desautels Faculty of Management, discusses the consumer implications of aspartame being listed as "possibly carcinogenic to humans" by the World Health Organization's International Agency for Research on Cancer (IARC), potentially increasing scrutiny and concerns about the safety of food additives.

Published: 25 Jul 2023

Retailers can ease customer anxiety after the pandemic changed grocery shopping

COVID-19 caused massive shifts in the way we do even the most mundane of things. Take grocery shopping, for example. This past October, Dr. Yu Ma, Associate Professor of Marketing and Academic Director of the Master of Management in Retailing (MMR), spoke at Grocery Innovations Canada.

Published: 2 Nov 2021

Delve - "New Normal" podcast: Grocery Shopping Anxiety with Yu Ma

In episode 3 of The ‘New Normal’ hosted by Dave Kaufman, Professor Yu Ma discusses how the Covid-19 pandemic has affected our relation to grocery stores, how shopping has changed in the last year, and what can be done from a technological perspective to improve the shopping experience and perhaps even help the consumer make more informed and healthie

Published: 21 May 2021

Online shopping convenient but isolating

Professor Yu Ma, Academic Director of the Master of Management in Retailing (MMR) program, weighs in on the ongoing impact of the pandemic on Canadian retail trends, particularly the steep rise in e-commerce. From his perspective, the convenience of online shopping comes at the expense of the social aspect that encourages customers to spend their money in-store.

Published: 18 Mar 2021

For Canadian retailers, digitization is key to surviving the pandemic

Only 30 percent of Canada’s small business are hitting normal sales numbers as the second wave of the pandemic crashes into their bottom line. According to Professor Yu Ma, Academic Director of the Master of Management in Retailing, nothing short of digital transformation will equip these businesses to survive.

Published: 11 Dec 2020

As the retail industry evolves, so too does retail education

The retail industry is rapidly evolving under emerging technologies and shifting consumer demands. Discover how the new 鶹AV-Bensadoun Master of Management in Retailing will prepare the next generation of retail leaders to shape the future of this exciting, in-demand industry.

Learn more

Published: 13 Nov 2020

Meet the MMR program directors

The new Master of Management in Retailing (MMR) program is the latest offering by the Bensadoun School of Retail Management (BSRM) at 鶹AV. 

Yu Ma, Academic Director, and Anwar White, Program Director, discuss the MMR program ahead of its launch in fall 2021.

Published: 14 Oct 2020

Delve: Can Club Stores Help Consumers Make Healthier Choices?

New research from Prof Yu Ma suggests there are opportunities for marketers to encourage healthier shopping among warehouse store customers.

This article is brought to you by Delve, the official thought leadership publication of 鶹AV's Desautels Faculty of Management.

Published: 29 Oct 2019
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