Desautels Faculty of Management /newsroom/taxonomy/term/997/all en Retailers boost profits while improving eating habits of clientele /newsroom/channels/news/retailers-boost-profits-while-improving-eating-habits-clientele-361742 <p>Convenience stores can help customers improve their eating habits while at the same time boosting both their own sales and profits. It’s as simple as offering customers the choice between healthy snacks and pastries as a low-cost add-on to their cup of coffee, according to a new study out of 鶹AV.</p> Tue, 03 Dec 2024 17:11:19 +0000 katherine.gombay@mcgill.ca 314872 at /newsroom Expert: 5 reasons why Canada should consider moving to a  4-day work week /newsroom/channels/news/expert-5-reasons-why-canada-should-consider-moving-4-day-work-week-358166 <p>Nine out of 10 Canadians are interested in a four-day work week, <a href="https://blog.talent.com/en/canadians-would-love-a-four-day-work-week-but-are-concerned-about-its-implementation" rel="noreferrer noopener" target="_blank">according to a recent survey</a>, making it their most desirable benefit ahead of health care, flexible scheduling and additional vacation days.</p> Wed, 31 Jul 2024 20:34:35 +0000 keila.depape@mcgill.ca 313954 at /newsroom Expert: Treating healthcare as a calling, not a business  /newsroom/channels/news/expert-treating-healthcare-calling-not-business-357351 <p>Because healthcare is a calling, we must cease trying to run it like a business, according to 鶹AV Professor Henry Mintzberg. In a new <a href="https://bmjleader.bmj.com/content/early/2024/04/14/leader-2023-000912#ref-1" rel="noreferrer noopener" target="_blank">commentary</a> published in BMJ Leader, he discusses how the corporatization of healthcare is changing the practice of medicine, causing many physicians to feel alienated from their work. </p> Wed, 15 May 2024 19:42:18 +0000 claire.loewen@mcgill.ca 310493 at /newsroom Prize-winning scholars advocate for immigrant women, killer whales and a balanced society /newsroom/channels/news/prize-winning-scholars-advocate-immigrant-women-killer-whales-and-balanced-society-356262 <p>鶹AV is pleased to announce the winners and runners-up of the 2024 <a href="/newsroom/faculty-and-staff/principals-prize">President’s Prize for Public Engagement through Media</a>. The Prize was created to recognize outstanding achievement among those who share their knowledge on a vast range of subjects with the media and the public. This year, there were applicants from 11 of the 12 faculties, a sign that sharing knowledge and a love of learning continue to be embedded in 鶹AV’s DNA.</p> Thu, 21 Mar 2024 19:01:25 +0000 frederique.mazerolle@mcgill.ca 310376 at /newsroom Bots with feelings: Study explores how human customers react to AI chatbots with emotions /newsroom/channels/news/bots-feelings-study-explores-how-human-customers-react-ai-chatbots-emotions-344246 <p>Artificial intelligence chatbots that show positive feelings — such as adding an “I am excited to do so!” or a few exclamation marks — do not necessarily translate into positive reactions or contribute to higher customer satisfaction, according to a recent study by researchers from the University of South Florida, the Georgia Institute of Technology and 鶹AV.</p> Mon, 12 Dec 2022 17:28:49 +0000 claire.loewen@mcgill.ca 288568 at /newsroom Expert: Hudson's Bay to resurrect discount retail chain Zellers /newsroom/channels/news/expert-hudsons-bay-resurrect-discount-retail-chain-zellers-340845 <p>Discount department store Zellers hopes to make a comeback next year, a decade after the Canadian chain shuttered most of its locations. Hudson's Bay Co. says Zellers will debut a new e-commerce website and expand its brick-and-mortar footprint within select Hudson's Bay department stores across the country in early 2023. The company says the relaunched Zellers will offer "a digital-first shopping journey that taps into the nostalgia of the brand." (<a href="https://www.cbc.ca/news/business/hbc-resurrects-zellers-1.6553473" target="_blank">CBC News</a>)</p> Thu, 18 Aug 2022 18:50:44 +0000 frederique.mazerolle@mcgill.ca 288311 at /newsroom Expert: Ontario’s right to disconnect act /newsroom/channels/news/expert-ontarios-right-disconnect-act-339800 <p>While Ontario’s right to disconnect law sounds like a good idea, experts say it’s important to observe the impact of the practice on the well-being of employees and its practical application in the workplace before considering a pan-Canada approach. (<a href="https://globalnews.ca/news/8894368/canada-right-to-disconnect-work/" target="_blank">Global News</a>)</p> <p>Here is an expert from 鶹AV that can provide comment on this issue:</p> Mon, 06 Jun 2022 19:46:17 +0000 frederique.mazerolle@mcgill.ca 288179 at /newsroom Matissa Hollister /newsroom/matissa-hollister Mon, 31 Jan 2022 21:12:17 +0000 frederique.mazerolle@mcgill.ca 285521 at /newsroom Expert: Proposed Rogers-Shaw deal bad for Canada, says Telus /newsroom/channels/news/expert-proposed-rogers-shaw-deal-bad-canada-says-telus-335190 <p>On November 22<sup>nd</sup>, the Canadian Radio-television and Telecommunications Commission began five days of public hearings into the proposed purchase of Shaw Communications by Rogers Communications. Telus says Rogers will be large enough to buy foreign content, such as TV shows and movies, which it will hold exclusively so other companies don’t have access to it. If Rogers can’t do so, it will raise rates or delay access to services in an effort to hamper competition, says Telus.</p> Fri, 26 Nov 2021 17:53:58 +0000 frederique.mazerolle@mcgill.ca 283665 at /newsroom Experts: COP 26 United Nations Climate Change Conference /newsroom/channels/news/experts-cop-26-united-nations-climate-change-conference-334505 <p>The twenty-sixth session of the Conference of the Parties (COP 26) of the United Nations Framework Convention on Climate Change (UNFCCC) will be hosted by the United Kingdom, in partnership with Italy. The summit will bring parties together to accelerate action towards the goals of the Paris Agreement and the UNFCCC. More than 190 world leaders will participate, along with tens of thousands of negotiators, government representatives, businesses and citizens for twelve days of talks. (<a href="https://www.un.org/en/un-climate-change-conference-cop-26" target="_blank">United Nations</a>)</p> Mon, 01 Nov 2021 14:19:26 +0000 frederique.mazerolle@mcgill.ca 282996 at /newsroom Katrin Tinn /newsroom/katrin-tinn Thu, 05 Aug 2021 20:16:48 +0000 frederique.mazerolle@mcgill.ca 271824 at /newsroom Expert: Tokyo 2020 Olympics /newsroom/channels/news/expert-tokyo-2020-olympics-332059 <p>The world needs to see that Japan can stage a safe Olympics, the country's prime minister told sports officials on Tuesday, July 20 ahead of the Tokyo Games. Tens of thousands of athletes, officials, games staff and media have arrived in Japan amid a local state of emergency and widespread opposition from the general public. Health experts in Japan have questioned allowing so many international visitors for the games. (<a href="https://www.cbc.ca/sports/olympics/olympics-tokyo2020-prime-minister-availability-1.6109229" target="_blank">CBC News</a>)</p> Wed, 21 Jul 2021 17:29:11 +0000 frederique.mazerolle@mcgill.ca 270478 at /newsroom Prognosis: The future is bright for the next generation of healthcare leaders /newsroom/channels/news/prognosis-future-bright-next-generation-healthcare-leaders-331957 <p>As the world slowly emerges from a pandemic that exposed the vulnerability of healthcare systems when overwhelmed with multifaceted management challenges, 鶹AV has launched a new Graduate Certificate in Healthcare Management (GCHM). A collaborative initiative between 鶹AV’s Desautels Faculty of Management and Faculty of Medicine and Health Sciences, the GCHM program is designed to train physicians and other healthcare professionals in the skills needed to make effective decisions and succeed in leadership roles.</p> Wed, 14 Jul 2021 20:55:36 +0000 frederique.mazerolle@mcgill.ca 269928 at /newsroom Expert: Bank of Canada should start issuing digital currency, experts say /newsroom/channels/news/expert-bank-canada-should-start-issuing-digital-currency-experts-say-331648 <p>Some technologists are telling the Bank of Canada (BoC) that its wait-and-see approach when it comes to issuing digital currencies runs the risk of leaving it behind in the race to innovate globally. Although its Governor Tiff Macklem said in April that the pandemic has accelerated the digital economy and “the case for a digital currency becomes more compelling,” the central bank says it has no immediate plans to launch a digital loonie. (<a href="https://globalnews.ca/video/7963776/bank-of-canada-should-start-issuing-digital-currency-experts-say" target="_blank">Global News</a>)</p> Wed, 23 Jun 2021 15:16:29 +0000 frederique.mazerolle@mcgill.ca 269900 at /newsroom Experts: U.S. seeking $25M from Air Canada for being slow to refund customers /newsroom/channels/news/experts-us-seeking-25m-air-canada-being-slow-refund-customers-331554 <p>The U.S. Department of Transportation is seeking a $25.5 million US penalty against Air Canada for "failing to provide consumers prompt refunds" after cancelling their flights amid the COVID-19 pandemic. In a "notice of enforcement proceeding" issued by the department on Tuesday, June 15, the Office of Aviation Consumer Protection says Air Canada "unlawfully failed to provide timely refunds" for flights between the United States and Canada that were cancelled or significantly changed. (<a href="https://www.cbc.ca/news/business/air-canada-refunds-u-s-1.6066398">CBC News</a>)</p> Tue, 15 Jun 2021 20:36:45 +0000 frederique.mazerolle@mcgill.ca 269873 at /newsroom