Â鶹AV

You need to use your Â鶹AV Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and Â鶹AV Password to access many central IT services including: myÂ鶹AV, myCourses, email, wireless, Virtual Private Network (VPN), and Â鶹AV's dialup access service (DAS).

To find out your Â鶹AV Username and set your Â鶹AV Password:

1. Log in to Minerva (using your 9-digit Â鶹AV ID number and your PIN).
2. Go to Personal Menu > Password for Â鶹AV Username.
3. Follow the onscreen instructions.

myÂ鶹AV is the central access point where you:

• Read your email.
• Check myCourses.
• Get direct links to Minerva to view and update your student records and account information.
• Search the Â鶹AV Library Catalogue.
• Keep abreast of the latest Â鶹AV news.
• And more.

Click myÂ鶹AV at the top-right corner of any Â鶹AV website (www.mcgill.ca) and sign in using your Â鶹AV Username and Â鶹AV Password.

Many of your courses will have online materials or activities such as assignments and readings, the syllabus, project guidelines, discussion forums, calendars, etc.

Access your online course content via myCourses at www.mcgill.ca/mycourses or through myÂ鶹AV.

• Sign in using your Â鶹AV Username and Â鶹AV Password.
• Click myCourses (WebCT Vista) to enter the site.
• Verify your browser settings using the Check Browser utility at the top-right corner of the page.

Find more information on myCourses for students at: www.mcgill.ca/it.

Your Â鶹AV Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the official way the University communicates with you by email. For information on the policy see Email Communication. Access your email at or through the myÂ鶹AV portal using your Â鶹AV Username and Â鶹AV Password. View your Â鶹AV Username, Â鶹AV Email Address and set up your Â鶹AV Password on the Minerva Personal Menu.

Opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.

Access to the following services is through your Â鶹AV Username and Â鶹AV Password. You can find more details on the following services at www.mcgill.ca/it:

Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the Â鶹AV Wireless network. Log in to the Wireless network using your Â鶹AV Username and Â鶹AV Password.

Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP) other than Â鶹AV's DAS, you need to establish a VPN connection to access Â鶹AV restricted sites and resources (e.g., Library databases). Log in to VPN using your Â鶹AV Username and Â鶹AV Password.

Dialup Access (DAS): If you do not have a high speed ISP, use Â鶹AV’s dialup service and connect to the Internet using your telephone line and a modem. Log in to DAS using your Â鶹AV Username and Â鶹AV Password.

Â鶹AV Residences Telecommunications: For students living in Â鶹AV Residences and Â鶹AV Off-Campus Residences, there is a Voice and Data (wired and wireless) service.

Computer Labs: Many faculties and departments provide computer labs for students in their programs. For lab locations, computer availability, software/peripheral availability and more, see .

Connectivity@Â鶹AV iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.

Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.

Ten tips for keeping information secure: Read the University’s information security tip sheet found at www.mcgill.ca/infosec/tips.

Setting up your security questions and answers for your Â鶹AV Password allows you to use the Forgot Password? link found on several Â鶹AV applications, should you forget it.

Once you have set up your Â鶹AV Password in Minerva, log into myÂ鶹AV () and click the Â鶹AV Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.

Welcome New Students: Take an interactive guided tour of IT services: at www.mcgill.ca/it, go to Welcome New Students.

Â鶹AV IT Knowledge Base: Search the Knowledge Base at for answers to commonly asked questions about IT.