Nota : Ceci est la version 2017–2018 de l'annuaire électronique. Veuillez mettre à jour l'année dans la barre d'adresse de votre navigateur pour une version plus récente de cette page, ou .
Program Requirements
**Ce programme n'est actuellement pas offert.**
Le certificat de développement professionnel en conseil de gestion de l'aviation s'adresse aux personnes qui souhaitent faire carrière comme conseillers indépendants ou au sein d'une grande société d'experts-conseils. Une importance particulière est accordée aux sujets suivants : processus de consultation, méthodologies et outils du conseil, éthique en pratique professionnelle, gestion de projets aériens, durabilité du changement, aptitudes à communiquer et enjeux clés de l'industrie de l'aviation. Ce programme satisfait aux exigences du titre professionnel de Conseiller en management certifié (CMC) administré par l'Association canadienne des conseillers en management.
Cours obligatoires (25,5 UEC)
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CBUS 120 Fundamentals of Management Consulting (6 unités d'EP)
Vue d'ensemble
Affaires : Using a practical approach, this course covers the fundamental knowledge, methodologies, tools, techniques and standards for the professional management consultant, the five stages of the consulting process, as well as working as part of a consulting team. This course is valuable to anyone who wants to deliver superior service to their clients, or is considering pursuing the CMC designation. This is the keystone course for the Professional Development Certificate in Management Consulting.
Terms: Hiver 2018
Instructors: Lainey, Pierre (Winter)
30 hours of classroom instruction plus approx. 30 hours of course readings and assignments
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CBUS 216 Interpersonal Skills for Professionals (4.5 unités d'EP)
Vue d'ensemble
Affaires : The objective is to help learners develop effective interpersonal skills. Emphasis is placed on the following areas: communication styles, emotional intelligence, conflict resolution, working with teams and influencing others, workplace diversity and intercultural communication, presentation skills, and facilitation skills. As a result of acquiring and developing these interpersonal skills, learners can increase their overall professional effectiveness.
Terms: Automne 2017, Hiver 2018
Instructors: Hunter, James Beatty; Abbott, Robert William; Di Maulo, Sonia (Fall) Hunter, James Beatty; Abbott, Robert William (Winter)
NOTE: 30 hours of classroom instruction plus approx.15 hours of course readings and assignments.
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CBUS 220 Professional Ethics in Management and Consulting (4 unités d'EP)
Vue d'ensemble
Affaires : This course deals with the ethical decision process in the business context. It helps students understand various ethical systems and norms of behaviour and draw conclusions as to the right, proper and just decisions and actions in the face of moral dilemmas. It also covers the legal and ethical liabilities and responsibilities of a management consultant in both private and public organizations. Through readings, case studies, discussions and projects, the course explains how to avoid and resolve ethical dilemmas often faced by a management consultant.
Terms: This course is not scheduled for the 2017-2018 academic year.
Instructors: There are no professors associated with this course for the 2017-2018 academic year.
20 hours of classroom instruction plus approx. 20 hours of course readings and assignments
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CBUS 221 Leading Sustainable Change (6 unités d'EP)
Vue d'ensemble
Affaires : This course explores issues related to change management including models of change management, keys to successful change processes, change leadership structures, common change management techniques, integrating change management considerations into consulting programs and proposals, choosing the intervention and getting client buy-in. A substantial proportion of the class time is devoted to discussions, role-plays, case study exercises, and participant-facilitated discussions.
Terms: Automne 2017, Hiver 2018
Instructors: Campbell, Elizabeth (Fall) Campbell, Elizabeth (Winter)
30 hours of classroom instruction plus approx. 30 hours of course readings and assignments
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CBUS 226 Aviation Project Management (5 unités d'EP)
Vue d'ensemble
Affaires : The objective of this course is to provide aviation industry professionals with a solid project management methodology. Participants will use their own aviation projects to apply concepts taught throughout the course. Emphasis is placed on the following areas: project management concepts and definitions, project management process groups and knowledge areas, definition and content of a project charter. Participants learn how to prepare a project plan using MS Project 2010 software in a ‘hands-on’ laboratory setting.
Terms: This course is not scheduled for the 2017-2018 academic year.
Instructors: There are no professors associated with this course for the 2017-2018 academic year.
35 hours of classroom instruction plus 15 hours of readings and assignments
Cours complémentaires (3,5 - 5,0 UEC)
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CBUS 217 Dynamic Pricing and Revenue Management (3.5 unités d'EP)
Vue d'ensemble
Affaires : This course focuses on airline passenger demand; seat inventory control; spoilage and spillage management; expected Marginal Seat Revenue (EMSR); scheduling and capacity adjustments; low-cost carrier revenue management. Through business cases and practical examples, participants will examine the key factors affecting airline performance and the revenue management methods used to measure and control them.
Terms: This course is not scheduled for the 2017-2018 academic year.
Instructors: There are no professors associated with this course for the 2017-2018 academic year.
24 hours of classroom instruction plus 10 hours of readings and assignments
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CBUS 218 Airport Commercial Management (5 unités d'EP)
Vue d'ensemble
Affaires : Modern airports are self-sustained complex businesses with revenue targets. The global airport infrastructure will need an investment of $350 billion USD for improvements and expansion in the next decade. Since most governments cannot finance this massive development, airports must become more commercially driven to meet the demand.
Terms: This course is not scheduled for the 2017-2018 academic year.
Instructors: There are no professors associated with this course for the 2017-2018 academic year.
35 hours of classroom instruction plus 15 hours of readings and assignments
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CBUS 219 Fuel Efficiency and Conservation (3.5 unités d'EP)
Vue d'ensemble
Affaires : This course focuses on the following areas: efficient fuel management and operational costs; improvement of on-time performance while decreasing operational costs; optimization of cost index capabilities; fuel efficiency program evaluation tools; fuel tracking: fuel management information systems; fuel conservation; dynamic cost index optimization; fuel efficiency audit.
Terms: This course is not scheduled for the 2017-2018 academic year.
Instructors: There are no professors associated with this course for the 2017-2018 academic year.
24 hours of classroom instruction plus 10 hours of readings and assignments
School of Continuing Studies—2017-2018 (last updated juin. 15, 2017) (disclaimer)
