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Demand and Revenue Impacts of an Opaque Channel: Evidence from the Airline Industry

Authors: Nelson F. Granados, Kunsoo Han, Dan Zhang

Publication: Production and Operations Management, Forthcoming

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Published: 9 May 2017

Diversity is big on campus

As the world becomes ever more diversified and globalized, it’s  time for the C-suite to reflect that reality. At the head of the pack, the joint Â鶹AV-HEC Montréal EMBA program has aimed to keep its classes as diverse as possible. There is a fellowship in place for nominations from the non-profit space, and another for aboriginals. The program also takes advantage of conferences to reach out to women and entrepreneurs.

Published: 21 Apr 2017

Desautels case competition team lands unexpected prize

An undergraduate team from Desautels came home from a case competition in Portugal with an invite to go back for a month-long project aimed at making the city of Porto more attractive to startups. The prize is doubly sweet, as neither the team nor the officials saw it coming. Team member Aarushi Kumar says that “It was not something we were expecting and it was not something the organizers were expecting to do, either.â€

Published: 17 Mar 2017

Alain Pinsonneault leads IS research for 2016

Congratulations to Professor Alain Pinsonneault who has placed first in the world for research productivity in his field by the Association for Information Systems (AIS). The ranking is conducted annually to assess the research output of Information Technology scholars and is based on a weighted score that accounts for the number of authors on a single paper.

Published: 6 Mar 2017

A typology of user liability to IT addiction

Authors: Issac Vaghefi, Liette Lapointe and Camille Boudreau-Pinsonneault

Publication: Information Systems Journal 

Published: 23 Feb 2017

Student events and the Â鶹AV context

The Â鶹AV context can be a make-or-break thing when it comes to the University’s ability to take disciplinary action in the case of breach of the Code of Student Conduct at an event that is only peripherally Â鶹AV-related. In the latest Â鶹AV Tribune, Dean of Students Christopher Buddle points out that events held off-campus by faculty student societies (which are separate legal entities) may not be Â鶹AV jurisdiction.

Published: 23 Feb 2017

Special Section Introduction—Online Community as Space for Knowledge Flows

Authors: Faraj, S., Krogh, G., Monteiro, E., Lakhani, K.R.

Publication: Information Systems Research 

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Published: 10 Feb 2017

Matters of visuality in legitimation practices: Dual iconographies in a meeting room

Authors: Vaujany, F.X., Vaast, E. 

Publication: Organization 

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Published: 30 Jan 2017

Monetizing Freemium Communities: Does Paying for Premium Increase Social Engagement?

´¡³Ü³Ù³ó´Ç°ù²õ:ÌýBapna, R., Ramaprasad , J., Umyarov , A.

Publication: MIS Quarterly, 42(3), 719-735

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Making sustainable profits from a baseline zero price and motivating free consumers to convert to premium subscribers is a continuing challenge for all freemium communities. Prior research has causally established that social engagement (Oestreicher-Singer and Zalmanson 2013) and peer influence (Bapna and Umyarov 2015) are two important drivers of users converting to premium subscribers in such communities. In this paper, we flip the perspective of prior research and ask whether the decision to pay for premium subscription causes users to become more socially engaged. In the context of the Last.fm music listening freemium social community, we establish, using a novel 41 month long panel dataset, a look-ahead propensity score matching (LA-PSM) procedure coupled with a difference-in-difference estimator of the treatment effect, that payment for premium leads to more social engagement. Specifically, we find that paying for premium leads to an increase in both content-related and community-related social engagement. Free users who convert to premium listen to 287.2% more songs, create 1.92% more playlists, exhibit a 2.01% increase in the number of forum posts made, and gain 15.77% more friends. Thus, premium subscribers create value not only for themselves by consuming more content, but also for the community and site by organizing more content and adding more friends, who are subsequently engaged by the social diffusion emerging from the focal user’s activities.

Read full abstract: MISQ, December 15, 2016 

Published: 11 Jan 2017

The influence of IT and knowledge capabilities on the survival of university IT startups

´¡³Ü³Ù³ó´Ç°ù²õ:ÌýDivinus Oppong-Tawiah, Yolande E. Chan

Publication: International Journal of Technoentrepreneurship

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Published: 12 Dec 2016

Social Media and Their Affordances for Organizing: A Review and Agenda for Research

Authors: Leonardi, P., Vaast, E. 

Publication: Academy of Management Annals 

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Published: 5 Dec 2016

How to Minimise Massive Turnover of IT Professionals

Smaller but more-frequent promotions are key to minimising the high turnover of IT professionals, says Alain Pinsonneault of Â鶹AV’s Desautels Faculty of Management.

IT professionals are far less likely to leave a company when their chances of promotion are higher, yet businesses cut back on these to avoid the costs of large salary increases. Therefore, smaller but more frequent promotions increase employee retention whilst keeping costs low.

Published: 4 Nov 2016

How to Minimise Massive Turnover of IT Professionals

Smaller but more-frequent promotions are key to minimising the high turnover of IT professionals, says Alain Pinsonneault of Â鶹AV’s Desautels Faculty of Management. IT professionals are far less likely to leave a company when their chances of promotion are higher, yet businesses cut back on these to avoid the costs of large salary increases. Therefore, smaller but more frequent promotions increase employee retention whilst keeping costs low.

Published: 4 Nov 2016

Factors influencing cancer specialists' decision to collaborate with geriatricians in treating older cancer patients

´¡³Ü³Ù³ó´Ç°ù²õ:ÌýBagayogo, F.F., Lepage, A.,  Denis, J.L., Lamothe, L.,  

Published: 3 Nov 2016

Designing Promotion Ladders to Mitigate Turnover of IT Professionals

´¡³Ü³Ù³ó´Ç°ù²õ:ÌýMacCrory, F., Choudhary, V., Pinsonneault, A. 

Publication: Information Systems Research 

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Published: 6 Oct 2016

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