Â鶹AV
Finance Service Desk
| Contact Area | Topic | Contact phone/Portal |
|---|---|---|
| Finance Service Desk |
For support and questions regarding:
|
Phone: 398-3463 |
Student Accounts
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| Student Accounts | For support on student tuition amounts, details about fees, fines and charges, and information about e-Billing. | E-mail: student.accounts [at] mcgill.ca (Student Accounts) Ìý Phone: 398-7878 |
| Consult the Student Accounts website for more information. | ||
| Student Aid | For support on scholarships, financial aid, and U.S. student loans. | Phone: 398-6013 |
| Consult the Student Aid website for more information. |
Banking Services
| Contact Area | Topic | Contact |
|---|---|---|
| Banking Services | For support on deposits, bank deposit slips, and debit/credit card transactions for Merchants |
Endowment Fund Administrator
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| Endowment Fund Administrator | For support on endowment capital funds and related queries (MIP units, distribution rate) | E-mail: endowmentaccounting.finserv [at] mcgill.ca (Endowment Fund Administrator) |
Expense Payment ServicesÌý(AP, PCard, Travel)
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| Accounts Payable | To send invoices for processing. | E-mail: accountspayable [at] mcgill.ca (Accounts Payable) |
| For support on what to do when an invoice does not meet the Procure to Pay directive, consult the Invoices on Purchase Orders webpage. | Ìý | |
| For support on payment status of invoices, questions may be directed to Accounts Payable |
Vendors: apinfo [at] mcgill.ca |
|
| Central PCard Administration Team |
For support and questions regarding:
|
Ìý Phone: 398-1518 |
| Travel Desk | For support on advances/expense reports |
Feeds
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| Feeds | For support on Financial Transactions FEEDS submitted to the FIS accounting ledger | E-mail: feeds-gl.acct [at] mcgill.ca (Feeds) |
Finance Accounts Receivable
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| Accounts Receivable | For support on billing and collection of all charges for services rendered to customers outside the University |
Contact for Internals:Ìý Contact for Externals: E-mailÌýArforms.finserv [at] mcgill.ca (Finance Accounts Receivable) |
FIS Security
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| FIS Security
Ìý
|
To submit the FIS Authorization Form for Finance/Fund query access, requests for ME15/ME16 access, and for termination of Finance/Fund query access. | E-mail: fissecurity.acct [at] mcgill.ca (Finance Security) |
Info Tax
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| Info Tax | For support on sales tax | E-mail: infotax.acct [at] mcgill.ca (Info Tax) |
New Fund Opening
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| New Fund Opening | For support on opening a new Fund code | E-mail: fundopening.finserv [at] mcgill.ca (Fund Opening) |
Procurement Services
| Contact Area | Topic | Contact |
|---|---|---|
| Procurement Services | For support on placing orders using the Â鶹AV MarketPlace (MMP), rejected requisitions, questions about purchase orders, change orders, quotations, to cancel a purchase order against which no invoice has been paid |
To place a Jira service request, loginÌý Ìý Phone: 398-2840 |
| Online forms: Forms Ìý More Information:ÌýWho to contact and when for the Â鶹AV MarketPlace (MMP) |
||
| For support on supplier related issues - update a supplier's address, tax numbers, change company name or its contact information | To place a Jira service request, login Ìý Phone: 398-2840 |
|
| For support on setting-up a Canadian supplier with direct deposit or to update banking information | To place a Jira service request, login Ìý Phone: 398-2840 |
Research Financial Management Services (RFMS)
| Contact Area | Topic | Contact phone/e-mail |
|---|---|---|
| Research Financial Management Services (RFMS) | Expense eligibility and compliance questions relating toÌýresearch grants and contracts | For Tri-Agency grants email rfmsexpense-eligibility.finserv [at] mcgill.ca (RFMS Expense Eligibility), alternatively contact the appropriate Fund Administrator. Look up a Fund Administrator in FTMFUNDÌý(if you have Banner access). |
| General post-award financial management/questions on funds/grants | E-mail:Ìýrfmshelpdesk.finserv [at] mcgill.ca (Research Financial Management Services (RFMS)). | |
| Seeking assistance with pre-award support, when the appropriate pre-award (grants and agreements) officer is unknown, or if you have general OSR-related inquiries | Email info.osr [at] mcgill.ca (INFO )at Office of Sponsored Research | |
| Inquiries related to award activation (new grants/sub-grants), issuance of sub-awards to external collaborators, and all post-award matters (changes to award parameters), as well as notification of departures, leaves, and incoming new Faculty seeking to transfer their grants to Â鶹AV | Email awards.osr [at] mcgill.ca (AWARDS )at Office of Sponsored Research |
Unrestricted Accounting
| Contact Area | Topic |
|---|---|
| Unrestricted Accounting | For general information on Unrestricted Funds |
| Budget questions for 1A/1B Funds should be directed toÌýAnalysys, Planning and Budget. |