Â鶹AV

IT Services Year in Review 2019

21 Feb 2020

The 2019 IT Services Annual Report is here! Read the message from the CIO and highlights of the projects we delivered to the Â鶹AV community.

Guest WiFi at Â鶹AV

30 Apr 2019

We all have data plans for our wireless devices, but increasingly we expect to have access to the web when we are on the go – at the mall, the airport, or while sipping a cappuccino at the local...

IT Services Year in Review 2018

13 Mar 2019

We are pleased to share our first ever IT Annual Report, highlighting the work that we accomplished in 2018 with and for the Â鶹AV community....

Software as a Service (SaaS) at Â鶹AV

11 Dec 2018

It sounds like tech jargon, but you’re probably more familiar with the concept than you think. SaaS is a delivery model used with most apps on your mobile devices and home computers. Â鶹AV also...

What we did over the summer 2018

13 Sep 2018

During the quiet summer months, when most students left campus, IT services took the time to implement improvements and upgrades. Here’s an overview of changes you may notice this fall term.

Classrooms get new projectors and mics for Fall 2018

10 Sep 2018

The quality and reliability of audiovisual equipment can make the difference between an enjoyable class and a frustrating one for both instructors and students. The Teaching and Learning Spaces...

New IT Support emails - what's changing with new ticketing system

20 Jun 2018

In mid-July, 2018, IT Services will begin implementing a new system to manage IT support tickets. Although this implementation mainly affects internal processing of support tickets, it will...

Wrapping IT up for 2017

29 Nov 2017

Changes and advances in technology allow Â鶹AV to continuously improve services to the university community while delivering efficiency and sustainable value. Whether it be to implement a new...

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