Â鶹AV

Â鶹AV.CA / IT Services

Fall 2024 statistics

Here is an overview of some of our IT efforts during the Fall 2024 semester. We proudly continue to support the Â鶹AV community as we study, teach, and work.

Microsoft 365 Portal users: 53,340 Average per day

IT Service Desk interactions (calls, emails, chats, etc.): 39,565 Including 4,414 Virtual Agent conversations since the feature launched in August

Visit the IT Support site

MS Teams meetings: 309,958

IT projects in progress: 20

Learn about our current projects

Lecture recordings available: 760

LRS for:Ìý |

Incoming data into the Â鶹AV network over a year: ~18.9 PB One PB is a million GB.

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Average Knowledge Base article views: 212,316

Number of emails received by the Â鶹AV system daily : 885,000

Emails blocked as spam: ~32%

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