鶹AV

VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

Published: 24 April 2024

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period. ...

Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

Published: 21 March 2024

Users may see the following error message when an attachment fails to download: “Error downloading the file content.” Downloading attachments and embedded image viewing may succeed after signing...

IT Services' 2023 Annual Report now available!

Published: 28 March 2024

Take a look back at IT Services’ achievements in 2023, another busy year of providing 鶹AV’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital...

LTL 12 - Creating accessible documents in Microsoft 365 - IT & Tea

Wednesday, April 10, 2024 10:00to11:00

Target audience: Faculty, staff, students Prerequisites: None Duration: 60 minutes Course format: Demonstration /itCategory: IT Services

Known issue: Intermittent search-related issues

Published: 26 February 2024

Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with...

Some users may experience multiple issues with Microsoft Teams

Published: 27 February 2024

Update: January 29th, 9:15: The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists,...

Clarification of restrictions on WeChat use

Published: 17 November 2023

Although it is prohibited to use WeChat on any 鶹AV-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts....

IT Support email to be decommissioned

Published: 22 February 2024

Please be advised that the IT Support email (itsupport [at] mcgill.ca) will be decommissioned later this year....

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