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Microsoft 365 license deactivation warnings

Published: 13 December 2024

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IT Services recently migrated many Webex softphone users to Teams Phone.

As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.

All Â鶹AV faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the type of Microsoft 365 license assigned to some users.

If you received the deactivation message, click the Sign in button in the message and log in using your Â鶹AV username and password. You will then have access to Microsoft 365 applications as before.

We apologize for any confusion or inconvenience that this may have caused. If you have any questions, please contact the Â鶹AV IT Service Desk.

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