Â鶹AV

Submit an ILL request

The ILL system is integrated into the .

Please note: Print items that are available at other Quebec university libraries may be requested for pick-up at Â鶹AV via the Sofia Discovery Tool (Network Loan), without creating an ILL request.

There are two ways to create an ILL request:

Track & renew your requests

You can view and manage your Interlibrary Loan requests from .

• Sign into with your Â鶹AV username and password.
• Go to My Account > Requests to view your ILL requests, cancel a request, or retrieve any copies that have been delivered to you via Interlibrary Loans.
  • View: Click on Request details to view the details of the ILL request you submitted.
  • Cancel: If you want to cancel your ILL request, click the Cancel request button in the Request details dialogue
  • Download a copy: Download article/chapter copies received through Interlibrary Loan by clicking on Available to view in the far-right column.
    
    
• Go to My Account > Checkouts to view all of your Â鶹AV LibrariesÌýloans of physical items (books, DVDs, etc.) - including ILL requests - and when they are due.
  » You can tell a loan is an ILL because the ILL request number appears below the due date.
  
  

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Renewals

Interlibrary Loans are signed out to you for 30 days, and are automatically renewed up to 4 times, unless they are requested back by the lending library.

After 4 renewals, you will have to request a further renewal by emailing us at ill.library [at] mcgill.ca.

Please note that the lending library makes the final decision on the granting of renewals. We will contact you by email if, at any time, the lending library does not allow a renewal, and you are required to return the item. If you will be away from Montreal, please make arrangements for ILL materials to be returned by the due date.

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Policies

Eligibility

Interlibrary Loan is a service offered exclusively to:

• Current Â鶹AV students
• Â鶹AV Continuing Education students registered in a certificate or diploma program
• Current and retired Â鶹AV professors
• Current Â鶹AV staff

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Limitations

ILL cannot accommodate requests for personal and non-academic use, or requests submitted on behalf of non-Â鶹AV clientele. Needs of this nature might be met by your local public library, like Montreal’s Bibliothèque et Archives nationales du Québec (BAnQ) .

The mission of the Â鶹AV Libraries is to build and maintain collections of quality, in traditional and digital formats, through the selection and management of library resources required to support the University's programs of teaching, learning and research. We strive for equity, diversityÌýand inclusion materials in our collections.

Copies are supplied in accordance with the Canadian Copyright Act.

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Loan period

ILL materials are due back 30 days from the date they were checked out to you at Â鶹AV. They will be renewed up to 4 times automatically, unless requested back by the lending library.

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Possible loan restrictions

The lending library may impose restrictions as a condition of the loan, such as in-library consultation, no photocopying, or a shorter loan period.

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Interlibrary Loan book band or label

Do not remove the Interlibrary Loan book band or label affixed to the cover of the book. This book band or label identifies the book as belonging to another library.

If it is removed, the book becomes difficult to identify as an Interlibrary Loan and may be lost or misshelved with the rest of the Â鶹AV Library collection, and you may incur additional overdue fines.

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Overdues

It is essential that you return ILL materials on time. You can see the current due date of your ILL loans in the Checkouts tab of .

In order to ensure the Â鶹AV Libraries maintains its good standing with external partner libraries, it is very important that ILL materials be returned by the due date (check ).

Overdue fines are $0.50 per day for ILLs not returned on time.

Overdue ILL materials jeopardize the viability of the ILL service for all Â鶹AV users and incur significant costs and penalties for the service and individuals.

If you will be away from Montreal, please make arrangements for ILL materials to be returned by the due date.

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Lost or damaged ILL materials

You are responsible for ILL material in your possession. Please handle them with care.

In the event that material borrowed for you via ILL is damaged or lost while in your possession, please contact ill.library [at] mcgill.ca (Â鶹AV’s Interlibrary Loan Service) immediately. ILL materials that are damaged while in your possession must be returned to Â鶹AV’s Interlibrary Loan Service irrespective of their condition.

Â鶹AV users may not empower themselves to keep, destroy or dispose of any returnable materials obtained via ILL.

If the lending library decides to issue a replacement invoice for ILL material that was lost or damaged while in your possession, this invoice will be passed onto you.

FAQs

What types of documents cannot be borrowed through Interlibrary Loan?

The Interlibrary Loan Service will not borrow items that are available on course reserve at Â鶹AV. Please use the course reserves copies.

We cannot borrow materials that are currently available for loan in Â鶹AV Libraries or other Quebec university libraries. Please request them via the Library catalogue.

There are no restrictions on the types of documents that can be requested. However, external libraries generally do not lend the following types of documents:

• e-books
• music recordings: If there is a music recording (audio or video) you need but were not able to locate either in the or in the streaming , you can submit a suggestion to the Marvin Duchow Music Library for purchase consideration.
• newspapers in their original formats
• periodical bound volumes or individual issues
• rare books or books published before 1850
• manuscripts
• original archival material
• reference books (dictionaries, encyclopedias, etc.)
• software
• standards

Additionally, current bestsellers, popular titles, and textbooks are often difficult to borrow, because of high demand in the owning libraries.

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Can I submit an ILL request for something that is owned by the Â鶹AV Library?

Interlibrary Loan requests submitted for documents that can be found in the collections of Â鶹AV Libraries or other Quebec university libraries are not sent out to external libraries unless they are checked out or appear as "Not Available" in the library catalogue.

The print format of titles that Â鶹AV Libraries own in e-format only can be requested via ILL. Please include "print format needed" in the Comments field when you submit your request.

Titles that Â鶹AV Libraries or other Quebec university libraries own that are currently checked out to another user can be requested via ILL. Please include "Quebec university copies are checked out" in the Comments field when you submit your request.

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How long does it take for ILL material to arrive?

Copies of articles or chapters generally take from 24 hours to 1 week to arrive.

Physical materials sent from a Canadian or American library will generally be received within 1-2 weeks. Materials sent from libraries located overseas can take longer to arrive.

Possible reasons for delay

• Your citation is incomplete or contains errors.
• We have sent the request to many locations, without finding a library that can supply what you have requested.
• The material you requested is new or in high demand.
• The document you requested will be digitized by the owning library, which often takes extra time.
• The item you requested is supplied by a library in another country and the package encounters shipping issues.

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How much does ILL cost?

There is no charge to Â鶹AV users for material obtained through Interlibrary Loans. However, due to financial limitations, the ILL service cannot accommodate requests related to hobbies and recreational interests, or requests submitted on behalf of non-Â鶹AV clientele. Needs of this nature might be met by public library, like Montreal’s .

Please note: Overdue fines are $0.50 per day for ILLs not returned on time, and if a lending library issues a replacement invoice for ILL material lost or damaged while signed out to you, this invoice will be passed onto you.

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What are the available pick-up locations?

Choose your pick-up location when you submit your ILL request. ILL materials may be picked up at:

• Humanities and Social Sciences Library
• Birks Reading Room
• Islamic Studies Library
• Macdonald Campus Library
• Marvin Duchow Music Library
• Nahum Gelber Law Library
• Osler Library of the History of Medicine
• Schulich Library of Physical Sciences, Life Sciences, and Engineering

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Where can I return my ILL?

Interlibrary loans may be returned at any Â鶹AV branch library.

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How are article/chapter copies delivered?

Copies we receive through Interlibrary Loan are made available in .

• Sign into with your Â鶹AV username and password.
• Go to My Account > Requests to retrieve any copies that have been delivered to you via Interlibrary Loans.
• Download article/chapter copies received through Interlibrary Loan by clicking on Available to view in the far-right column.
  • Once a file is retrieved, it remains available for 7 days.
  • Each document file can be retrieved a maximum of five (5) times.
  • Files that are not retrieved remain available for 30 days following the original request date. After 30 days, they are automatically removed.

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Is there a limit on the number of requests I can submit?

No. However, because the loan period for ILL materials is limited, and because we cannot guarantee that the lending library will be willing to grant a renewal, please be sure to pick up your ILLs as soon as possible. We recommend that you spread out the submission of ILL requests for physical items, so you will have enough time to use them before they are due back.

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Can I leave ILL material on my study carrel?

No. You are responsible for ILL materials checked out to you. Please don't leave ILL materials on your study carrel.

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