鶹AV

Holds

What is a Hold?

Holds may prevent you from course registration; requesting official 鶹AV transcripts; requesting readmission to the university; receiving your diploma (if you have graduated); receiving funding; and other services.

Typically, holds are added to your record if you owe money to the university, or have not provided 鶹AV with copies of required documents supporting your admission, your immigration status, or other important issues.

Please note:

  • "Warnings" are not holds and do not restrict any functions in Minerva, however, these warnings will normally become Holds if the matter remains unresolved.
  • Some items listed are informational, for example an AC hold confirms to a Canadian student how many terms they are eligible for the Canada Award.
  • If your record displays as “inactive” (due to unsatisfactory standing, withdrawal, etc.) you will not be able to register. Students with an inactive status wishing to register for courses should follow the steps for readmission.

How do I get a Hold removed?

  1. Find out what your hold is! You will find details on the hold by viewing your .
  2. Note the columns "Hold Type", "Reason", and also the "Originator" in order to determine what is required and by whom. If needed, you can refer to the Minerva "Help" text for a full description of your hold. The "Holds" column lists the restricted functions; if this column is empty, this refers to a warning and not a hold.
  3. Provide the requested item.
    • For a Hold related to admission conditions or missing admission documents, please arrange for the issuing institution to send the documents to 鶹AV directly as soon as possible.
      Note to graduate students: refer to your admission conditions listed in your official admission letter.
    • For a Hold related to a missing transcript and/or transfer credits from for a study abroad term
      • Arrange for the issuing institution to send the transcript directly to our office as soon as possible (for address, see bottom of page)
      • Complete the Transfer Credit Assessment form in Minerva and contact your faculty advising office
    • For a Hold related to , please .
    • For fee-related Holds, please refer to the page of the website.
    • For the Academic Integrity Tutorial hold - simply complete the tutorial in Minerva (under Student Menu)
    • For the hold - complete the "It Takes All of Us" program through your myCourses account

I took action but the Hold is still there. Help!

  • Tuition & Fees:  Please allow 1-3 business days for your payment to be received, and processed, if you paid through online banking from a Canadian account. This happens at 1:30pm each business day, and holds are released at that time.
  • Legal documents: Please allow 5-10 business days for processing and for your hold to be lifted. You will be notified by email if the document submitted does not fulfill the requirement.
  • Admission conditions/missing transcript: The documents may not be received or may not yet be processed - allow for the appropriate mailing time.
    • UG students should refer to: 
    • GR students should refer to: 
    • Inquires can be directed to 
  • Academic Integrity Tutorial: Once completed in Minerva, the hold expires automatically and immediately.
  • "It Takes All of Us" sexual violence education program: holds are released in 2 business days

Useful links:

  • to send legal documents

For a complete list of student services and resources at 鶹AV, visit .

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