Â鶹AV

Each of us has responsibilities when using Â鶹AV's IT resources. The Policy on the Responsible Use of Â鶹AV Information Technology Resources is a code of conduct that identifies what is acceptable when working with Â鶹AV technology resources.

For more information, view the Policy on the Responsible Use of Â鶹AV Information Technology Resources, available on the Secretariat website.

Please inform IT Services immediately if you experience or are aware of an IT security incident!

• Contact IT Service Desk through the ;
• Or by telephone at 514-398-3398.

For more information, please refer to the IT Security Incident Response Protocol.

Â鶹AV's Cloud Directive governs your usage of cloud services—programs and apps delivered over the Internet. Â鶹AV has approved cloud apps and solutions that are available for your use while at Â鶹AV. However, you'll need to choose your apps wisely as not all apps are safe, and they won't all adequately protect sensitive data (either your own or Â鶹AV's).

To learn how to safely use cloud apps and solutions, please refer to mcgill.ca/it/policies/cloud-directive, or read the Cloud Directive.

All new student accounts are protected with two-factor authentication (2FA), an additional security measure that requires a secondary method of authentication (ex.: acknowledging a prompt or entering a code sent to your mobile device via a mobile app) when signing into many Â鶹AV systems. 2FA makes it much harder for cybercriminals to access your account and your personal information, even if they obtain your password. 2FA will be required for all higher education institutions by the end of 2021.

Find out more about 2FA at mcgill.ca/2fa.

All students are assigned a Â鶹AV email address (usually in the form of firstname.lastname@mail.mcgill.ca) and are given a Â鶹AV email mailbox. It is your responsibility to monitor your Â鶹AV email regularly because this is the official means of communication between Â鶹AV and its students. Ensure that you read and act upon the emails in a timely fashion.

To access your Â鶹AV email, go to the Microsoft Office website and sign in with your Â鶹AV username and password.

If you have another email account using an external service provider (such as Gmail, Hotmail, Yahoo, etc.), please review the "" article on the IT Knowledge Base.

For more information, visit the Policy on E-mail Communication with Students, available on the Secretariat website.

IT policies and directives identify measures required to ensure the security and integrity of data and systems you use throughout your student journey. Find out about best practices and cybersecurity steps you can take at mcgill.ca/cybersafe.