Â鶹AV

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Note: These pages are for the 2024 Summer eCalendar. The 2025 Summer eCalendar info will be published here in January 2025.

Information Technology (IT) Policies and Regulations

Information Technology (IT) Policies and Regulations

Â鶹AV students, faculty, staff, and other members of the Â鶹AV community benefit from a variety of Information Technology resources, which are used in accordance with University policies and directives. Visit the IT policies site for further details.

Here are some key references for students :

Responsible Use of Â鶹AV Information Technology Resources

Responsible Use of Â鶹AV Information Technology Resources

Each of us has responsibilities when using Â鶹AV's IT resources. The Policy on the Responsible Use of Â鶹AV Information Technology Resources is a code of conduct that identifies what is acceptable when working with Â鶹AV technology resources.

For more information, view the Policy on the Responsible Use of Â鶹AV Information Technology Resources, available on the Secretariat website.

Note for M.D.,C.M., and D.M.D. Programs: For guidelines regarding the use of social media by M.D.,C.M., and D.M.D. students, see mcgill.ca/ugme/policies-procedures/guidelines-social-media and mcgill.ca/thewelloffice.

Report Security Incidents

Report Security Incidents

Please inform IT Services immediately if you experience or are aware of an IT security incident!

  • Contact IT through the ;
  • Or by telephone at 514-398-3398 for immediate help;
  • For additional information, please see .

If the incident involves bullying, harassment or other potential risks to the health and safety of individuals, please contact Â鶹AV Security Services at 514-398-3000 in the Downtown Campus or 514-398-7777 at the Macdonald Campus immediately.

Use of Cloud Services

Use of Cloud Services

Â鶹AV's Cloud Directive governs your usage of cloud services—programs and apps delivered over the Internet. Â鶹AV has approved cloud apps and solutions that are available for your use while at Â鶹AV. However, you will need to choose your apps wisely as not all apps are safe, and they will not all adequately protect sensitive data (either your own or Â鶹AV's).

To learn how to safely use cloud apps and solutions, please refer to the Cloud Services Page.

Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA)

All student, faculty, and staff accounts are protected with two-factor authentication (2FA), an additional security measure that requires a secondary method of authentication (e.g., acknowledging a prompt or entering a code sent to your mobile device via a mobile app) when signing into many Â鶹AV systems. 2FA makes it much harder for cybercriminals to access your account and your personal information, even if they obtain your password. 2FA is required for all higher education institutions in Canada.

Find out more about 2FA at mcgill.ca/2fa.

Email Communication

Email Communication

All students are assigned a Â鶹AV email address (usually in the form of firstname.lastname@mail.mcgill.ca) and are given a Â鶹AV email mailbox. It is your responsibility to monitor your Â鶹AV email regularly because this is the official means of communication between Â鶹AV and its students. Ensure that you read and act upon the emails in a timely fashion.

To access your Â鶹AV email, go to the Microsoft Office website and sign in with your Â鶹AV username and password.

Note: Confirm your Â鶹AV email address or set your Â鶹AV password on Minerva, under the Personal Menu. You can also change or reset your Â鶹AV password by following the instructions on the Â鶹AV Password Reset Checklist.

If you have another email account using an external service provider (such as Gmail, Hotmail, Yahoo, etc.), please review the "" article on the IT Knowledge Base.

For more information, visit the Policy on E-mail Communication with Students, available on the Secretariat website.

Secure your Journey

Secure your Journey

IT policies and directives identify measures required to ensure the security and integrity of data and systems you use throughout your student journey. Find out about best practices and cybersecurity steps you can take at mcgill.ca/cybersafe.

Programs, Courses and University Regulations—2024-2025 (last updated Mar. 15, 2024) (disclaimer)
Programs, Courses and University Regulations—2024-2025 (last updated Mar. 15, 2024) (disclaimer)
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