In 2011, the university’s Strategic Reframing Initiative identified the modernization of Â鶹AV's travel portfolio as a cost-saving opportunity, and a way of improving processes and efficiencies. In short, we decided to take theÌýtravel and expense management into the 21st century.
Following market research and benchmarking in collaboration with Advisory and Steering Committees (representing major faculty travel spenders), objectives were defined: Ìý
- Improve customer service
- Reduce costs
- Improve process efficiencies
- Improve control and compliance
- Adhere to the principles of corporate social responsibilities
- Enhance reporting and auditing capabilities
Essentially, the program aims to transform the University’s entire travel and expense processes by:
- Automating the process
- Negotiating deals with travel suppliersÌýto get the best prices
- Simplifying payments
- Mitigating travel risk
Because we're working with a contractedÌýTravel Management Company, we're able to negotiate travels prices that are often lower.ÌýThe online booking tool customized for Â鶹AVÌýwill simplify transactions.
As more Â鶹AVians use the TMP, we'll be able to gather data on the most frequentÌýdestinations and other information that can help us negotiateÌýbetter and better deals over time. ÌýÌý
Careful management of Â鶹AV’s travel spending on travel is an important elementÌýof the TMP.Ìý