Â鶹AV
Access Advisors
An Access Advisor can help you navigate the services offered by the Student Wellness Hub. Through one-on-oneÌýappointments*, Access Advisors can:Ìý
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ProvideÌýgeneral mental health support andÌýaddressÌýquestionsÌýregarding services.Ìý
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Complete initial triage/discussion about your mental health and what options are available toÌýyou.Ìý
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Make referrals to appropriate care, both on- andÌýoff-campusÌýÌý
*If you don’t see any availability for an Access Advisor appointment, please check back again soon. Access Advisor appointments open 72 hours in advance so new availabilities open up every day.
Access Advisors alsoÌýoffer wellness outreach through .Ìý
If you would like to review off-campus care, we've developed a with the option to filter by insurance accepted, service type, and location.ÌýIf you would prefer to receive support from a peer, please review ourÌýPeer Support page.
Your First Session
Access AdvisorÌýappointments are a great first step towards gettingÌýthe care you need. Appointments can beÌýup toÌý80Ìýminutes long. ThisÌýincludesÌýtime to complete anyÌýintake forms.
During a consultation appointment, your Access Advisor will:
- Conduct an assessment and discussion
- Develop a wellness plan with you based on your needs and/or refer you to anÌýon- orÌýoff-campus resource.Ìý
The goal is to provide you with guidance, information, and access.ÌýDocumentation is only provided at follow-up appointments with a clinician (not an initial consultation).
Your Access AdvisorÌýcan't refer you directly to a psychiatrist.ÌýTheyÌýcan connect you to a doctorÌýif a referral to a psychiatrist is necessary.
Not sure where to start? Access Advisors run a weekly workshop to help you understand your wellness needs and learn about the resources available to you.
Do I need to meet with an Access Advisor in order to book an appointment with another professional at the Hub?
No. To directly book an appointment with a Family Doctor (GP), Nurse, Dietitian, or Counsellor (Therapist) at the Student Wellness Hub, please callÌý514-398-6017. /wellness-hub/contact-us
I need a medical note/supporting documentation or I'm interested in academic accommodations
Due to Hub policy, Access Advisors and Nurses cannot provide notes or supporting documentation.Ìý Doctors can provide a medical note on a discretionary basis.ÌýÌýCounsellors and Local Wellness Advisors can provide a letter of support on a discretionary basis. Documentation is only provided at a follow-up appointment (not an initial consultation).ÌýÌýPlease refer here (/wellness-hub/get-support/physical-health/medical-n...) for more details about the Medical Notes & Letters of Support policy at the Student Wellness Hub.Ìý
Academic accommodations are available for students with documented disabilities that may be permanent, temporary, or episodic. You can visit the Student Accessibility and Achievement website for more information on eligibility and registration. (/access-achieve/exams-accommodations/accommodations) To determine if you're eligible for academic accommodations, you can also meet with a Student Accessibility and Achievement advisor.ÌýÌý
The Student Wellness Hub does not make any decisions regarding academic accommodations.Ìý
What’s the difference between meeting with an Access Advisor, Local Wellness Advisor, and Counsellor?
Access Advisors, Local Wellness Advisors, and Counsellors are all licensed professionals with training in the mental health field.ÌýÌý
Access Advisors are a great first step if you aren’t connected already to a professional at the Hub. Access Advisors typically only meet with students for a one-time appointment to offer guidance/counselling and development of a wellness plan suited to their needs.Ìý
Local Wellness Advisors (LWAs) offer faculty- or community-specific support and are embedded within faculties and areas within Â鶹AV. LWAs have deeper knowledge about the needs of a specific faculty (eg, engineering), area (eg, Macdonald campus), or community (eg, 2S&LGTBQ+ identifying students, Black or BIPOC identifying students). LWAs offer one-on-one support and facilitate wellness programming like workshops that are tailored to their faculty or community. You can learn more about LWAs here: /wellness-hub/about-hub/clinicians/local-wellness-a...Ìý
Counsellors are located within the Student Wellness Hub with the majority being trained psychotherapists. Counsellors meet with students one-on-one to develop a wellness plan suited to their needs. The plan could include one-on-one sessions, group therapy, peer support, a referral to another professional, or another type of support. If you’ve already connected with a Counsellor at the Hub, it is recommended to follow up with your Counsellor for continuity of care.Ìý
I’d like to book an appointment with an Access Advisor but can’t see any availability.
Access advisor appointments open 72 hours in advance. If you don’t see an availability, please check back again soon, as new appointments become available every day.
I’m looking for a psychologist or psychotherapist off campus. Do I need a referral?
Referrals are generally not required to make an appointment with a psychologist or psychotherapist. You can find suggestions for private counselling and therapy options under our Community Resources section:
