鶹AV
Frequently Asked Questions
General Questions
Who do I contact about my international activity?
The table below explains who to contact based on the nature of your question. To ensure a prompt reply, please direct your inquiry to the proper contact. If applicable, please send your questions using your 鶹AV email address, and include your 鶹AV ID number.
You are a... | You should... |
---|---|
鶹AV student with a question about what your exchange options are | Contact an advisor from your faculty |
鶹AV student with a question about transfer credit or course equivalencies | Contact an advisor from your faculty |
鶹AV student with a question about an exchange you're applying for or going on | Email the Student Exchange Office at studentexchanges [at] mcgill.ca |
鶹AV student with a question about predeparture or safety while abroad | Email the Safety Abroad Officer at safetyabroad [at] mcgill.ca |
Representative of a current or prospective exchange partner | Email 鶹AV Abroad directly at mcgillabroad [at] mcgill.ca |
Incoming exchange student in need of course syllabi or with questions about your program of study | Contact your host Faculty or Department directly |
Student from a university that does not have a Student Exchange Agreement with 鶹AV | Consult 鶹AV's admissions website and apply directly to them as a visiting student. If you have any questions, contact the faculty you're interested in directly. |
What do I do in an emergency situation or crisis while abroad?
If you need to contact 鶹AV in an emergency or crisis while abroad, call 鶹AV Campus Security at +1-514-398-3000, available 24 hours a day, 7 days a week.
International toll-free numbers:
Action to take if in an emergency situation or crisis abroad: /mcgillabroad/safety-abroad/emergencies
What if I want to go abroad but do not meet the eligibility criteria for an exchange program?
You can apply for an independent study away program. Unlike an exchange, participating in an Independent Study Away means that you apply, and pay tuition,to your host university independently as a visiting student. This programis an opportunityto go abroad to a destination not covered by 鶹AV's alreadyexisting global learning opportunities.
Click here for more information on Independent Study Away or contact your Student Advisor to explore your possibilities!
Who do I contact for questions regarding doing an internship abroad?
To do an internship abroad, contact your Student Advisor for more information!
Do you offer services to international students coming to 鶹AV from abroad?
Our focus is mostly on providing services to outgoing 鶹AV students. For students coming to 鶹AV from abroad, refer to the information here or contact for more information.
Two-factor authentication
Students travelling abroad are advised to download the two-factor authentication (2FA) on their mobile device prior to their scheduled departure. This will allow students to sign into their 鶹AV affiliated email address while travelling which is required for safety purposes.
In the event that a student will be using a different physical phone and telephone number while travelling, please contact the IT Service Desk for support: 514-398-3398. Please note that a WIFI connection is needed to connect through the 2FA system.
How should I enter my university sanctioned activity field course and/or semester abroad if I have multiple Professors?
Should a student be travelling on a university sanctioned field course and/or semester abroad, please indicate the name of one of the accompanying Professors via the 鶹AV Student Travel Registry.
Exchange Programs
How do I contact the 鶹AV Student Exchange Office?
Please contact the exchange office by filling out the . If you do not have a 鶹AV Email Address, you can emailstudentexchanges [at] mcgill.ca.
Where can I go on exchange?
You can explore the list of 鶹AV exchange partners with our “Where Can I Go on Exchange” tool. During your application, you will be asked to select and rank by preference, up to 4 different host universities on your application.
I am interested in going on exchange! How do I start the process?
What are the application deadlines?
The application deadlines can be found on Step 2 of the 7 Steps to Going on Exchange.
What are the eligibility criteria needed for exchange trips?
To participate in an exchange program you must:
- Have a minimum CGPA 3.0 (If your CGPA is under 3.0 due to extenuating circumstances, please contact your faculty advisor to determine your eligibility)
- Have completed at least 24 graded 鶹AV credits by the start of your term abroad
- Meet your Faculty’s participation criteria. For more information, consult your faculty-specific exchange page or book an appointment with your Faculty Advisor for exchange program processes and degree requirements
How do I transfer my credits back to 鶹AV?
Transfer credit processes and criteria vary by Faculty. Contact your Faculty Advisor for transfer credit support by following the link below for your respective faculty.
I need to cancel my exchange. How do I do that?
To cancel your exchange, please fill out the .
鶹AV Student Travel Registry
What is the 鶹AV Student Travel Registry app and why do I need to register?
The 鶹AV Student Travel Registry is an app that allows 鶹AV to keep a record of your travel dates and study destinations so that you can receive alerts and check-in requests, via the app as well as your 鶹AV email, in case the Government of Canada issues an “Avoid-Non-Essential Travel” or “Advise All Travel” advisory for your university-related travel destination. Be aware of hibernation Mode: Both Iphone and Android users are required to sign into their 鶹AV Student Travel Registry at least once every 30 days while abroad.
As per the Policy on Student Safety Abroad: All students who participate in university sanctioned travel or activities outside of the Greater Montreal Area must register with the 鶹AV Student Travel Registry. This includes exchanges, independent studies away, conferences, research trips and performances.
Is it mandatory to register my trip? Do I need to register a trip within Canada?
Yes. Registration is mandatory for all 鶹AV students participating in any university sanctioned travel activity outside of the Greater Montreal Area. The Greater Montreal Area includes:the communities within Montreal, Laval, Longueuil, The North Shore and South Shore.
What happens if I forget to register?
If you do not register your university sanctioned activity, 鶹AV may not be able to contact you in case a safety concern arises in your host destination. Failure to register may also result in consequences including cancellation of your activities and failure to transfer academic credits obtained on your activity.
Should I register a personal trip that takes place at the same time as my university sanctioned trip?
No. The 鶹AV Student Travel Registry is only for university sanctioned activities. Personal trips, which can include weekend trips to neighbouring cities during an exchange program or any vacations taken at the same time as, before, or after the university sanctioned activity, do not need to be registered with 鶹AV. Students must familiarize themselves with their destination countries and prepare for risks they may encounter during travel or their stay abroad.Please review the Government of Canada’s safe travel documentation “Bon-Voyage but...” and other useful information on their Travel Outside Canada webpage.
Am I responsible for my own registration? Can a staff or faculty member register for me?
You must complete the registry yourself. Another person will not be able to register on your behalf as the app must be downloaded on your personal phone.
For instructions on how to register on the 鶹AV Student Travel Registry, log into this webpage.
If there are any technical reasons why you are unable to register or download the app, please contact 鶹AV Abroad via safetyabroad [at] mcgill.ca.
What is a university sanctioned activity?
A university sanctioned activity includes “all University-related curricular activities (i.e., credit or non-credit course work, exchange programs, field work, and research) and co-curricular activities (e.g., University-sponsored internships), where international travel forms an essential part of the activity, whether or not the student is pursuing the activity for academic credit or recognition and whether or not the student receives University or third-party funding.”
This can be any activity that is part of your studies or research for a 鶹AV course or program, such as exchanges, independent studies away, conferences, research trips and performances.
More information is available here.
When should I install this app and register with the 鶹AV Travel Registry?
We recommend that you install the app and register your trip as soon as you have the travel/activity information and no later than 10 working days before your date of departure.
For more information, please visit and log in to this page.
What are the pre-departure requirements for a university sanctioned travel activity?
Before starting your university sanctioned activity, you must register with the 鶹AV Student Travel Registry, complete Pre-Departure Orientation on MyCourses, and fulfil any other requirements for your program or faculty.
Who will notify me to sign up for the 鶹AV Student Travel Registry?
Exchange students will be reminded by 鶹AV Abroad should they forget to register their travels.
Students participating in any other university sanctioned travel activity outside of the Greater Montreal Area will be notified by their Department or Faculty to register their travels in the 鶹AV Student Travel Registry.
Who will notify me to sign up for the Pre-Departure Orientation?
Exchange students will be contacted by 鶹AV Abroad via their 鶹AV email to be registered for Pre-Departure Orientation.
Students participating in any other travel activity abroad will be notified by their Department or Faculty to register for the Pre-Departure Orientation.
Where is my data stored? Who has access to my data?
The information that you have submitted regarding your trip is accessible by 鶹AV staff authorized to use the 鶹AV Student Travel Registry tool. Your location data and general phone usage data is not collected.
Your data is stored on the server by the app developer, Apparmor, now known as CutCom Software. In principle, the developer has access to any data collected through the app. This does NOT include your 鶹AV sign in credentials and passwords. It does include the travel itinerary, your email, and emergency contact information. You can , and it is linked in the app’s “About” section.
Furthermore, all 鶹AV affiliated applications, including the 鶹AV Student Travel Registry app, is vetted by 鶹AV and IT Services. It must also follow .