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Stream (on SharePoint) has replaced Stream (Classic)

Â鶹AV has completed its transition from the Stream (Classic) video-sharing platform to the new Stream (on SharePoint). Effective October 31, 2023, the Stream (Classic) interface is permanently disabled.

Published: 31 Oct 2023

New recipient limit for Non-2FA enabled Â鶹AV email accounts

In an effort to limit the impacts of unsolicited and fraudulent emails being sent in large numbers to the Â鶹AV community, Â鶹AV’s IT Infrastructure & Information Security has decided to limit the number of emails that can be sent from non-2FA (two-factor authentication) enabled email accounts.

Published: 28 Sep 2023

VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client

The way we currently access Â鶹AV’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.Ìý

Published: 27 Sep 2023

NOW LIVE: Minerva’s login page has been updated to implement 2FA and SSO.

The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO).Ìý

The new login page includes two options to log in. Please take note of which login method you should use:Ìý

Published: 27 Sep 2023

RESOLVED: Course synchronization issue with myCourses

Update: The issue affecting course synchronization in myCoures has been resolved.

Original message, published on August 24, 2023:

Published: 23 Aug 2023

RESOLVED: Non-credit course registration system experiencing issues

The issues affecting the non-credit course registration system have now been resolved.Ìý

Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access Â鶹AV services. IT Services is working towards a resolution, and we thank you for your patience during this time.

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Published: 23 Aug 2023

RESOLVED: Facilities and Space Management System (FAMIS) is now available

The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available.Ìý

Original message: Â鶹AV's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience.Ìý

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Published: 21 Aug 2023

New two-factor authentication (2FA) enhancements

Over the next few months, we will introduce enhancements for those of you that use Microsoft Authenticator for two-factor authentication (2FA), and make it much easier for you to report suspicious emails in Outlook.

Published: 12 Jul 2023

Report suspicious emails in just a few seconds!

Reporting spam or a suspicious email just got easier. You can now report them with the click of a button (or two) in Outlook for desktop, web, and mobile.

Published: 12 Jul 2023

Temporary Minerva outage now resolved

Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.Ìý

We thank you for your understanding.Ìý

Ìý

Published: 7 Jun 2023

UPDATE: Technical issue affecting Â鶹AV MarketPlace (MMP) now resolved

UPDATE: The technical issue affecting MMP is now resolved.Ìý

Original message, published May 15, 2023:

We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.

Published: 15 May 2023

FREE Research Computing Services for Researchers (Calcul Québec)

Â鶹AV is a founding member of Calcul Québec, a consortium of Québec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.

What services are offered?

Â鶹AV and Calcul Québec work closely together to offer the following services:

Published: 17 Apr 2023

UPDATE SUCCESSFUL: Documentum upgrade from March 10 to 13

UPDATE SUCCESSFUL:

We would like to thank you for your patience during the recent Documentum downtime.

The scheduled upgrade has been successfully completed and all related systems are now up and running!

Ìý

ORIGINAL MESSAGE posted on March 3, 2023:

Dear members of the Â鶹AV community,

Published: 3 Mar 2023

Spectrum NG Sign-On mechanism update, February 28th 2023

Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.

Published: 28 Feb 2023

Quebec government directive to remove TikTok from mobile devices

La version française suit.

Dear members of the Â鶹AV community,

Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which Â鶹AV covers the cost of the mobile service. If you currently have TikTok installed on your Â鶹AV mobile device, you must remove it immediately.

Published: 28 Feb 2023

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