Â鶹AV

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Automated uninstallation of unused software on Â鶹AV-managed machines

As part of Â鶹AV’s ongoing efforts to keep our systems secure, Â鶹AV IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers. 

How does this affect you? 

Published: 13 Feb 2023

Resource Account Information Drop-In Sessions for Sponsors

Hello,

The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.

Published: 8 Feb 2023

Staff and student versions of It Takes All of Us will be available in myCourses

An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: /sv-education/

Published: 14 Dec 2022

Updates to Â鶹AV’s anti-virus software: Messages displayed on Windows machines during scheduled update

Â鶹AV-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, Â鶹AV’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.

Published: 28 Oct 2022

Enhanced anti-phishing and anti-malware protection to be enabled for the full Â鶹AV community

On October 24th 2022, IT Services will be adding enhanced anti-phishing and anti-malware protection to your Â鶹AV email and Microsoft Teams conversations. Here are some details on what’s changing: 

Published: 20 Oct 2022

FAMIS access now on containment site as of June 15, 2022

As of June Wednesday, June 15, 2022 Â鶹AV's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.

Published: 15 Jun 2022

UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve

Update (March 30, 2022)

The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue  was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.

Original message (March 23, 2022)

Published: 23 Mar 2022

Introducing Gartner Technical Resource Library

In line with our strategic goal to be a first-class learning organization, Â鶹AV has engaged with Gartner, an industry-leading research and advisory service, to deepen and expand our insight into IT industry best practices and trends. We are pleased to announce that all members of the Â鶹AV community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.

Published: 10 Jan 2022

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