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Microsoft 365 license deactivation warnings

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IT Services recently migrated many Webex softphone users to Teams Phone.

As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.

Published: 13 Dec 2024

Do not use Read.AI for Â鶹AV purposes

La version française suit.

We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by Â鶹AV faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.

Published: 10 Dec 2024

The Â鶹AV Classroom A/V Instructions application is getting a makeover and a new home!

The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the Â鶹AV IT Support website on December 13th, 2024.Ìý

Published: 6 Dec 2024

Staff Directory decommissioning – Staff to update/review Workday information by Jan, 31 2025

Starting on January 31, 2025, Â鶹AV IT Services will begin decommissioning the Â鶹AV Staff Directory in several steps. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.ÌýÌý

Published: 4 Dec 2024

Updates to MyCredsâ„¢: Enhanced eTranscript and document Sharing for students!

We’re excited to share new features toÌýMyCredsTM, the platform accessed through the ES Services (Enrolment Services eStoreÌý& MyCredsTM) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms.Ìý

Published: 4 Dec 2024

Teams Phone replacing Webex softphone

We are transitioning Webex softphone users to Teams Phone throughout December. Our IT team will contact individual users to provide specific timelines.Ìý

The benefits of switching to Teams Phone include:ÌýÌý

Reduced costsÌýÌýÌý

Same calling functionality as Webex (internal and external calling)ÌýÌý

Keeping existing phone numbersÌýÌý

Published: 3 Dec 2024

RESOLVED: Mercury online course evaluation system is currently down.

Update - Monday, December 2, 2024 - Afternoon:

Mercury online course evaluation system is back online.

Original announcement - Monday, December 2, 2024 - Morning:

We regret to inform you that the Mercury online course evaluation system is currently down due to unforeseen technical issues. IT Services is working to resolve the problem as quickly as possible.

Published: 29 Nov 2024

Boost engagement in your PowerPoint presentations with Microsoft Forms!

Exciting news for Office 365 users! Microsoft Forms is now seamlessly integrated with PowerPoint, allowing you to incorporate live polls, quizzes or surveys directly into your slides. This powerful, easy-to-use feature is free and perfect for gathering real-time feedback and boosting engagement in any setting, from lectures to group projects!

Published: 14 Nov 2024

Microsoft Teams update: Private Teams only for enhanced security!

Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public option will be unavailable (greyed out), as shown below:

Published: 14 Nov 2024

Change to the classroom telephones autodial behavior

After October 18,ÌýClassroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.

This change will prevent accidental calls to the hotline.

After that date, you will have to use the press the AV System Support button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)

Published: 6 Sep 2024

Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!

Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.

Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!

Thank you to all who entered and answered skill-testing questions about the IT services available to Â鶹AV students.

We had 1513 entries! Within those entries:

Published: 6 Sep 2024

Important: Keep your Zoom software updated

On November 2, 2024, Zoom will enforce its latest quarterly minimum version requirements. If you are not using at least version 5.17.5 (for Windows, macOS, Linux, Android, iOS, Intune) or version 5.17.0 for Blackberry, Zoom will not work until you update your software.

Published: 27 Jun 2024

Secure version of Microsoft Copilot available to Â鶹AV community!

Â鶹AV offers a secure version of Microsoft Copilot that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.Ìý

By engaging with the Microsoft Copilot AI chatbot, you can:Ìý

Published: 27 Jun 2024

Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate

On Friday, June 21, the security certificate that secures authentication to Â鶹AV's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. Ìý

For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.Ìý

Published: 18 Jun 2024

IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024

La version française suit.

The following is a message from Â鶹AV IT Services.

ALL owners of "Public" MS Teams groups are required to audit their groups.

Published: 17 May 2024

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